We understand that one size does not fit all. That is why our Customer Care Agreements (CCA) are individually designed to pull together combinations of our range of service products from our 5D Support Model. This way, we are able to give you the most suitable package for your specific needs.
Peter Brotherhood takes great pride in how we support our clients. We are dedicated to ensuring the maximum possible reliability and availability of all OEM and non OEM rotating equipment.
Standard CCA package
We have three levels of standard CCA packages to cater for the most commonly requested requirements and operating budgets. However in the same way as your original equipment design was tailored to the application required these standard packages can be customised to suit specific needs.
Our CCA provide the following benefits:
- Improved reliability and availability
- Lower and more predictable cost of ownership
- Support for the extended life of machinery
- Predictable machine operation and maintenance
- Correct spare parts, available at the right time
- The assurance that support will be available when needed
- Fixed monthly fee
Packages to suit your requirements
We offer both standard and bespoke customised Customer Care Agreements. All customers taking a CCA receive discounted rates on any additional services they purchase during the term of the agreement. The level of discount increases based upon the service products selected.
To discuss a CCA package please email aftermarket@peterbrotherhood.com
Business Challenge?
We design, manufacture, install, commission and support Steam Turbines, Reciprocating Gas Compressors and CHP solutions. Our global through-life support services provide peace-of-mind to our customers, ensuring reliability and availability of all our machines.
85 Papyrus Road, Peterborough, PE4 5HG, England
Tel: 01733 292200 E-mail: UKHTO-UKInfo@howden.com